Payment and Cancellation Policy

Monthly Tuition for Weekly Music Lessons:
We require monthly tuition payments for in-home lessons. We accept cash, check and all major credit cards (via Square) at or before the 1st lesson of the month. *A $12 fee will be charged for all returned checks…

During August through May (10 months), you will be billed an equal rate each month for the cost of 4 lessons, regardless of whether there are 3, 4 or 5 lessons in the month (There are 5 weeks in August 2017, but I am only billing for 4!). Billing is based on an expectation of taking 40 lessons per year.

Single Lessons:
Single lessons may be purchased and scheduled individually, without a regular time slot.

General Cancellation Policy:
*Please email or call if you need to cancel, as cell phone text messages are less reliable and may sometimes fail to be delivered.
* Your lesson is officially canceled when I reply to confirm I received the cancellation notice.
* Cancel with at least 60 minutes notice before your scheduled lesson time and you can receive credit to reschedule / make-up that lesson
* Cancel without any notice (no call/no show) and you will be charged full price for your missed lesson

Lesson Cancellations and Credits:
Lessons canceled with at least 60+ minutes notice before your scheduled lesson time can be rescheduled during the school year or used as lesson credits during June and July. If you do not use all your lesson credits from the previous school year by the end of July, you will lose those credits when the new billing cycle starts over in August for the next school year… I will provide an accrued credits statement for all students at the end of the school year in May. I can provide a statement of your credits at any time upon your request.

Permanent Cancellation / Discontinuing Music Lessons:
You may permanently cancel lessons at any time with more than 24 hours notice. At that time, we can discuss whether you would like to claim any lesson credits on your account, or you may forfeit your credits.

Summer Music Lessons:
During June and July, if you have claimed all of your lesson credits and would like additional lessons, those will be billed on an individual basis as needed.

Inclement Weather Policy:
When school and other activities are canceled on storm days, the weather has frequently cleared by lesson time in the afternoon or evening. If in doubt as to whether or not lessons are on, please call your instructor; the final decision on storm cancellations will be left to the discretion of the teacher.

Holidays:
Lessons are canceled for all major national holidays.

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